You’ve finally snagged a great new office space and you’re ready to move in but your momentum hits a roadblock. There isn’t much research on what constitutes healing spaces and there is little training in the halls of higher education for aspiring therapists and healers entering the field of healthcare. So it should come as no surprise that designing physical environments where therapy is conducted is often left to chance. The frightening news is that the few studies that have been done find that the competence and character of a practitioner are often judged based on the physical office spaces they occupy! People actually had opinions about qualifications based on pictures of offices!!! So it appears important for those in the health care profession to take heed – your income and the success of your business seem to depend on how well you appoint your office space.
Apparently your clientele is basing their initial perception of your work on the formality of your space and diplomas posted on your walls – this is extremely important. Your professional space should also support and empower the service provider.
You would think that clutter needn’t be mentioned when discussing a work space that invites clients inside but apparently that isn’t the case. If you are one that has less than tidy paperwork habits, I suggest another space to spread out or a desk that can be closed off behind doors. This rates a giant ‘no confidence’ for clients and will likely lose you business. So comfort is defined as orderly, warm, nurturing yet formal.
This being the first installment of the series, we’re looking at the larger picture. On the macro level, the space should be a reflection of your values and your philosophy of caring for your clients. The space – the room itself, the building, and even the approach to the building should allow for client privacy.
The Feng Shui of the seating is an interesting dilemma – the power position faces the exit however that is also a safety concern for many so ideally both patient and therapist have the door in their sight line whenever possible. Being able to move the seating (non-fixed) is also a great advantage and every piece of seating needs to be supportive and comfortable.
Next time, we’ll discuss decor and by the end of the series, we’ll also have looked at color theory, lighting, stimulation levels, and seasonal flair. Part 2 is here: https://healingconsortium.com/2015/01/19/designing-therapy-spaces-part-two/